How to start Online Pharmacy in India?


What is the procedure to open a online pharmacy in India?



In India, There is no special provision or act present that can describe, regulate and specify online pharmacy. Online Pharmacies also follow drug and Cosmetic Act and Rules made there under. Along with Drug and Cosmetic Act, it should also follow the rule and regulation mentioned under Information Technology Act.

For setting-up online pharmacy, you will require to either set-up own online pharmacy website/mobile app or need to create seller account at existing online pharmacy portals.

Before setting-up own online pharmacy website/app or making seller account at existing online pharmacy portal, you need to set-up a physical pharmacy as in case of traditional pharmacy. Requirement and document will be same for online pharmacy as we have discussed in our article: How to start Pharmacy in India?

You will require a pharmacist at your online pharmacy for receiving and processing prescription uploaded by patient or his care taker. Offline Pharmacy set-up is mandatory for selling medicine online with complete documents and procedure.

Here we take a short look at documents and necessities for starting Offline Store First and then sell medicine online.

Licenses required:

  • Retail Drug License
  • GST number

Retail Drug License:

Retail drug license is issued by District Drug Control Officer who provide drug license as per guidelines issued by State Drug Control Officer. You need to visit district drug control office for applying retail drug license number. Procedure for applying retail drug license may be online or offline as per state policy, you are going to apply.

Requirement and documents for Setting UP Online Pharmacy:

  • Area required: Minimum of 100 square feet
  • Registered Pharmacist: All related documents photocopy will be attached along with Drug License application form
  • Rent agreement or ownership proof of premises
  • Blue print of premises (3 copies)
  • Address Proof of Premises
  • Refrigerator and Air conditional Purchase Bill

Goods and Service Tax Number (GST):

GST is mandatory for firm having annual turnover above 20 lac but in case of online sale GST may be compulsory for all firms/persons having any amount of annual turnover. Read complete detail about applying Goods and Service Tax Identification Number here

After taking retail drug license and GST number, you need to set-up online presence. Online presence could be set-up by either building own e-commerce pharmacy website/app or creating a seller account at already present online pharmacy websites/apps.

Completing above step, you can start selling medicines and drugs online.

What’s coming new:

Government is in process to regulate online sale of medicine by making amendment in Drug and Cosmetic Act and Rule. For knowing new regulations and amendments, we have to wait for new government policy.

Online Pharmacies could have to follow following provisions:

  • Requires a valid Prescription
  • Online Pharmacy should have Physical Address so drug authority can inspect quality and standards of online pharmacy store
  • Government is planning to launch a common portal where all online pharmacies must have registered their self.
  • Online Pharmacy License will be issued by State Drug Control Authority.
  • Presence of Pharmacist is must for collecting prescription and answering the questions of the consumers.
  • Pharmacy can’t dispense habit forming medicines and schedule X drugs.
  • Prescription Drugs (Schedule H and Schedule H1) can only be sell out against a valid doctor prescription.
  • Online Pharmacies have to comply with e-commerce standards covered under IT act, 2000.

Hope above information is helpful to you…

For any query and suggestion, mail us at

Steps involved to register the herbal medicine


This is with regards to the herbal products and registration. I would like to know to steps involved to register the herbal medicine.


Herbal Medicines and Ayurvedic Medicines are synonyms in Indian Market. Herbal Medicines are manufactured by same way and under same manufacturing license as of Ayurvedic Medicines. Herbal Medicines could be manufactured only with proper manufacturing license issued by AYUSH department.

Two type of registration could be for herbal medicines. One for Registration of herbal medicine for manufacturing and second for its Brand Name/Trade Name registration.

A herbal medicine combination for manufacturing can be registered only by Herbal Medicine Manufacturer having Ayurvedic/Unani/Sidha Medicine manufacturing licence but Brand Name/Trade Name can be registered by its owner i.e. any person/marketed company/manufacturing company

For registering Herbal Medicine for manufacturing, you first need to take Herbal medicine manufacturing license under AYUSH department. Read Procedure to take Herbal medicine license here

Along with applying manufacturing license, you can file herbal medicines or any time after receiving manufacturing license, you can apply for herbal medicine registration.

Some herbal products (not medicines) also manufactured under Food and Dietary supplements under FSSAI license. Herbal Cosmetic Products are manufactured under both type of manufacturing license i.e. ayurvedic manufacturing license and Cosmetic Manufacturing License.

Only BAMS/BUMS doctors are allowed to manufacture herbal medicines for only their own patients without manufacturing license and medicine registration.

Read our detailed article about How to register Ayurvedic and Pharma Product before launching in Market?

Hope above information is helpful to you….

For any query and suggestion, mail us at

How to start Pharma Marketing Company?


I am a doctor by profession and I have been working in pharma sector for the past 5 years. I am interested in starting up a new marketing company with a 3rd party GMP certified manufacturer. I am looking forward to your help in resolving few queries of mine. I have around 2000 sq ft of space available at my residence which can operate as my office location and warehouse at least initially. I hope you could possibly help with my queries.


Are there any benefits (financial or non-financial) under any schemes of Govt of India? (eg START UP INDIA)

Query: 2

What are the mandatory documents/clearances required to initiate a company

Query: 3

What is the minimum capital required in INR?


Query 1: Most of scheme in Start-UP India is associated with Manufacturing and Service Sector. In marketing company, this is not going to help you more…

Query 2: For Pharma marketing Company following licenses is mainly required:

Wholesale Drug License

GST number

Company Registration (Voluntary for Proprietorship Firms)

Query3: As we have discussed in our article: How much investment is required to start Pharma Company?, there is no fixed capital investment required. It varies according to factors like number of products, cost of products, marketing type, your experience in pharma sector etc.

Hope above information is helpful to you…

For any query and suggestion, mail us at


What does it mean by Manufacturing Date, Expiry Date, Batch Number, Finished Product?

Lot or Batch:

Batch or lot means a quantity of any product in dosage form, a raw material or a packaging material, homogeneous within specified limits, constituting all or part of a single batch and identified by a distinctive lot number which appears on the label of the finished product;

Read: Batch/Lot Manufacturing Record

Lot Number or Batch Number:

Lot number or batch number means a distinctive number provided to a lot or batch.

Expiry Date:

Expiry Date is a date mentioned at label in form of a year and month after that it is not recommended to consume a medicine or health product. It is the date till a medicine or a health product will maintain its purity and physical characteristicks and its medicinal ingredient maintain its efficacy and potency as indicated or prescribed.

Manufacturing Date:

Manufacturing Date is date mentioned at label in a form of a year and month at which a medicine or health products is packed in its finished product form.

Finished Product:

Finished Product means a medicine or health product packed in final forma and ready for use and dispatch after completing all quality measures and specification.

Hope above information is helpful to you…